It’s incredibly difficult for something to remain a hidden gem in New York City. Word often spreads even faster than the locals walk to work, and then it’s quickly all over social media.
Although the Lush Spa has been open for about four years, not many people seem to know about this adorably cozy and innovative spot at the corner of 59th Street and Lexington Avenue.
The spa offers nine unique treatments featuring an array of Lush products, as well as several visual and other sensory techniques.
INSIDER had the chance to tour the spa and learn about some of the more innovative treatments offered.
Here’s what it’s like inside.
The Spa looks like your typical Lush shop on the first floor: filled to the brim with products and helpful sales associates.
It’s slightly small but the space is utilized well.
However, unlike other Lush shops, this one has a staircase in the back leading to a second level.
It’s unassuming, but it leads to something special.
The staircase leads to a little-known secret that all Lush fans (also known as Lushies) should know about: the Lush Spa.
The entrance is bright and inviting.
When you first enter, you’re greeted by a kitchen so cozy it almost feels like escaping NYC and stepping into an English cottage.
It’s also surprisingly soundproof, which adds to the escapist feel.
The waiting area across the kitchen feels more like a living room than a typical spa’s reception area.
All of the furniture is actually imported from the UK to give it an authentically British feel.
Tea cups, tea leaves, and fragrant massage bars line the walls of the kitchen where each treatment begins with a brief consultation from a spa therapist.
Each treatment begins in the kitchen, since this is where the founders of Lush came up with the idea for the business.
You also have a chance to spend some time in the bathrooms, all of which are filled with Lush products.
It’s a great time to explore some products you’ve never tried.
The shower is a Lushie’s paradise.
You’ll find hair care, scrubs and shower gels lining the window.
Then it’s time to enter one of the the treatment rooms.
Each one is comforting and puts you right at ease.
One of the spa’s newest treatments is “The Planets.”
It’s a 180-minute-long experience that begins by picking a word from a deck of cards, which is then used to guide your full-body massage and facial.
Projections of planets and stars swirl around the room while softly mystic music plays. The combination of visual effects and music sets the space-theme perfectly.
After a luxurious massage, you make your way to the table in the back of the room for some tea and a palm reading session to complete the experience.
It’s a surprisingly personal touch — and the reason why only select Lush Spa employees are trained for this treatment.
One of the more impressively off-kilter concepts in the Lush Spa is “The Sound Bath.”
It’s an 80-minute experience that uses sound to refresh and clarify.
It’s lightly inspired by “Alice in Wonderland,” and starts with a “box of wonder.”
The “drink me” vial contains an elderflower and apple infusion, while the “eat me” portion is made of cacao — which is a natural mood enhancer.
The scents of “Inhale” and “Exhale” are heated and released into the room to create a sense of relaxation.
The resulting scent is fresh and outdoorsy.
A variety of tuning forks create an oddly relaxing “bath” of sound as the spa therapist carefully waves them around your ears.
The vibrating effect of the tuning forks feels calming and promotes a sense of focus.
The spa therapist then activates the slightly herbal and woodsy scent of “detachment” and “release” to add another element of relaxation.
This is accompanied by a face and head massage that incorporates hot and cold stones, as well as ear candles.
Meanwhile, rainsticks are also used to complete the aural experience.
All of these sounds and massage techniques are meant to create a tranquil, peaceful environment.
Next up, “The Comforter?” is one of the most popular treatments.
The massage features a hot chocolate scrub followed by a warm rose serum massage oil.
Rose-scented bubbles fill the pink-tinted room while green lights swirl around the ceiling.
It’s another example of a small detail that makes the Lush Spa stand out from the pack.
It starts out with the gently exfoliating scrub.
The question mark in the treatment’s title comes from the fact that many scrubs are rough and invigorating rather than the comforting feeling this one aims for.
The treatment then transitions to a warm rose serum massage as the hour long experience reaches its end.
The massage is choreographed to a fun soundtrack including cover versions of “Raindrops Keep Fallin’ On My Head” and “I Can See Clearly Now.” The spa therapist told us the music is meant to encourage you “not to take life too seriously.”
I was then given the chance to experience the consultation that takes place before “Synaethesia” — the spa’s signature treatment.
I was told to start by looking at this wall of words — then picking out the one that stood out to me the most. The treatment is completely customized to how you’re feeling at that moment.
After thinking about each word carefully, I wrote my choice on the tiny chalkboard provided to me.
I went with “confidence.”
Each word on the wall has a corresponding massage bar (which is basically a solid massage oil) that is used during the treatment.
“Confidence” smelled lightly of cocoa butter and lavender with a slightly spicy kick.
The next part of the treatment involves picking another word from a variety of bottles lining the kitchen wall.
Each of the bottles feature a different blend of fragrant oils to add another layer of customization to the experience.
I chose the word “Achieve,” and was taken to a treatment room where the scents of “Confidence” and “Achieve” filled the air.
The steam started to surround me with an interesting fragrance.
The result smelled woodsy, spicy and slightly minty with a touch of lavender.
It was surprisingly calming and invigorating at the same time. I tried to find out exactly what was in it, but was told it was a secret.
Before I left, I got a chance to try the signature drink that is served at the end of “The Comforter?” treatment.
It’s made by pouring a concentrate of rose flavored sparkling water over a fluffy mound of cotton candy. The drink is meant to add to the playful and carefree attitude the treatment aims for.
Then, I was out the door and back to the store downstairs…
This location even has a couple of exclusive products for purchase.
…before going back to the hustle and bustle surrounding this little slice of urban nirvana.
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