There’s a Lush spa that you probably had no idea existed — here’s what it’s like inside

lush spaThe Lush Spa in New York City.Daniel Boan/INSIDER

It’s incredibly difficult for something to remain a hidden gem in New York City. Word often spreads even faster than the locals walk to work, and then it’s quickly all over social media.

Although the Lush Spa has been open for about four years, not many people seem to know about this adorably cozy and innovative spot at the corner of 59th Street and Lexington Avenue.

The spa offers nine unique treatments featuring an array of Lush products, as well as several visual and other sensory techniques. 

INSIDER had the chance to tour the spa and learn about some of the more innovative treatments offered.

Here’s what it’s like inside.

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The Spa looks like your typical Lush shop on the first floor: filled to the brim with products and helpful sales associates.

The Spa looks like your typical Lush shop on the first floor: filled to the brim with products and helpful sales associates.

The first floor.Daniel Boan/INSIDER

It’s slightly small but the space is utilized well.

However, unlike other Lush shops, this one has a staircase in the back leading to a second level.

However, unlike other Lush shops, this one has a staircase in the back leading to a second level.

The back of the shop.Daniel Boan/INSIDER

It’s unassuming, but it leads to something special.

The staircase leads to a little-known secret that all Lush fans (also known as Lushies) should know about: the Lush Spa.

The staircase leads to a little-known secret that all Lush fans (also known as Lushies) should know about: the Lush Spa.

The entrance to the spa.Daniel Boan/INSIDER

The entrance is bright and inviting.

When you first enter, you’re greeted by a kitchen so cozy it almost feels like escaping NYC and stepping into an English cottage.

When you first enter, you're greeted by a kitchen so cozy it almost feels like escaping NYC and stepping into an English cottage.

The kitchen/waiting area.Daniel Boan/INSIDER

It’s also surprisingly soundproof, which adds to the escapist feel.

The waiting area across the kitchen feels more like a living room than a typical spa’s reception area.

The waiting area across the kitchen feels more like a living room than a typical spa's reception area.

The waiting area.Daniel Boan/INSIDER

All of the furniture is actually imported from the UK to give it an authentically British feel.

Tea cups, tea leaves, and fragrant massage bars line the walls of the kitchen where each treatment begins with a brief consultation from a spa therapist.

Tea cups, tea leaves, and fragrant massage bars line the walls of the kitchen where each treatment begins with a brief consultation from a spa therapist.

The kitchen.Daniel Boan/INSIDER

Each treatment begins in the kitchen, since this is where the founders of Lush came up with the idea for the business.

You also have a chance to spend some time in the bathrooms, all of which are filled with Lush products.

You also have a chance to spend some time in the bathrooms, all of which are filled with Lush products.

The bathroom.Daniel Boan/INSIDER

It’s a great time to explore some products you’ve never tried.

The shower is a Lushie’s paradise.

The shower is a Lushie's paradise.

The ultimate way to try before you buy.Daniel Boan/INSIDER

You’ll find hair care, scrubs and shower gels lining the window.

Then it’s time to enter one of the the treatment rooms.

Then it's time to enter one of the the treatment rooms.

The treatment rooms are small but well-designed.Daniel Boan/INSIDER

Each one is comforting and puts you right at ease.

One of the spa’s newest treatments is “The Planets.”

One of the spa's newest treatments is

“The Planets” treatment room.Daniel Boan/INSIDER

It’s a 180-minute-long experience that begins by picking a word from a deck of cards, which is then used to guide your full-body massage and facial.

Projections of planets and stars swirl around the room while softly mystic music plays. The combination of visual effects and music sets the space-theme perfectly.

After a luxurious massage, you make your way to the table in the back of the room for some tea and a palm reading session to complete the experience.

After a luxurious massage, you make your way to the table in the back of the room for some tea and a palm reading session to complete the experience.

Tea time.Daniel Boan/INSIDER

It’s a surprisingly personal touch — and the reason why only select Lush Spa employees are trained for this treatment.

One of the more impressively off-kilter concepts in the Lush Spa is “The Sound Bath.”

One of the more impressively off-kilter concepts in the Lush Spa is

“The Sound Bath” treatment room.Daniel Boan/INSIDER

It’s an 80-minute experience that uses sound to refresh and clarify.

It’s lightly inspired by “Alice in Wonderland,” and starts with a “box of wonder.”

It's lightly inspired by

This treatment even taps into your sense of taste.Daniel Boan/INSIDER

The “drink me” vial contains an elderflower and apple infusion, while the “eat me” portion is made of cacao — which is a natural mood enhancer.

The scents of “Inhale” and “Exhale” are heated and released into the room to create a sense of relaxation.

The scents of

“Inhale” and “Exhale.”Daniel Boan/INSIDER

The resulting scent is fresh and outdoorsy.

A variety of tuning forks create an oddly relaxing “bath” of sound as the spa therapist carefully waves them around your ears.

A variety of tuning forks create an oddly relaxing

The tuning forks.Daniel Boan/INSIDER

The vibrating effect of the tuning forks feels calming and promotes a sense of focus.

The spa therapist then activates the slightly herbal and woodsy scent of “detachment” and “release” to add another element of relaxation.

The spa therapist then activates the slightly herbal and woodsy scent of

“Detachment” and “Release” oils.Daniel Boan/INSIDER

This is accompanied by a face and head massage that incorporates hot and cold stones, as well as ear candles.

Meanwhile, rainsticks are also used to complete the aural experience.

Meanwhile, rainsticks are also used to complete the aural experience.

The calming sounds of rain.Daniel Boan/INSIDER

All of these sounds and massage techniques are meant to create a tranquil, peaceful environment.

Rose-scented bubbles fill the pink-tinted room while green lights swirl around the ceiling.

Rose-scented bubbles fill the pink-tinted room while green lights swirl around the ceiling.

A bubble machine adds a touch of fun.Daniel Boan/INSIDER

It’s another example of a small detail that makes the Lush Spa stand out from the pack.

It starts out with the gently exfoliating scrub.

It starts out with the gently exfoliating scrub.

Much more comforting than a typical scrub.Daniel Boan/INSIDER

The question mark in the treatment’s title comes from the fact that many scrubs are rough and invigorating rather than the comforting feeling this one aims for.

The treatment then transitions to a warm rose serum massage as the hour long experience reaches its end.

The treatment then transitions to a warm rose serum massage as the hour long experience reaches its end.

The spa therapists move with skilled precision.Daniel Boan/INSIDER

The massage is choreographed to a fun soundtrack including cover versions of “Raindrops Keep Fallin’ On My Head” and “I Can See Clearly Now.” The spa therapist told us the music is meant to encourage you “not to take life too seriously.”

I was then given the chance to experience the consultation that takes place before “Synaethesia” — the spa’s signature treatment.

I was then given the chance to experience the consultation that takes place before

Choose wisely.Daniel Boan/INSIDER

I was told to start by looking at this wall of words — then picking out the one that stood out to me the most. The treatment is completely customized to how you’re feeling at that moment.

After thinking about each word carefully, I wrote my choice on the tiny chalkboard provided to me.

After thinking about each word carefully, I wrote my choice on the tiny chalkboard provided to me.

Thankfully, good handwriting is not required.Daniel Boan/INSIDER

I went with “confidence.”

Each word on the wall has a corresponding massage bar (which is basically a solid massage oil) that is used during the treatment.

Each word on the wall has a corresponding massage bar (which is basically a solid massage oil) that is used during the treatment.

The “Confidence” massage bar.Daniel Boan/INSIDER

“Confidence” smelled lightly of cocoa butter and lavender with a slightly spicy kick.

The next part of the treatment involves picking another word from a variety of bottles lining the kitchen wall.

The next part of the treatment involves picking another word from a variety of bottles lining the kitchen wall.

Decisions, decisions.Daniel Boan/INSIDER

Each of the bottles feature a different blend of fragrant oils to add another layer of customization to the experience. 

I chose the word “Achieve,” and was taken to a treatment room where the scents of “Confidence” and “Achieve” filled the air.

I chose the word

My customized scent.Daniel Boan/INSIDER

The steam started to surround me with an interesting fragrance.

The result smelled woodsy, spicy and slightly minty with a touch of lavender.

The result smelled woodsy, spicy and slightly minty with a touch of lavender.

The sent wafting from a beaker.Daniel Boan/INSIDER

It was surprisingly calming and invigorating at the same time. I tried to find out exactly what was in it, but was told it was a secret.

Before I left, I got a chance to try the signature drink that is served at the end of “The Comforter?” treatment.

Before I left, I got a chance to try the signature drink that is served at the end of

It had just the right amount of sweetness.Daniel Boan/INSIDER

It’s made by pouring a concentrate of rose flavored sparkling water over a fluffy mound of cotton candy. The drink is meant to add to the playful and carefree attitude the treatment aims for.

Then, I was out the door and back to the store downstairs…

Then, I was out the door and back to the store downstairs...

One last look before heading out.Daniel Boan/INSIDER

This location even has a couple of exclusive products for purchase.

…before going back to the hustle and bustle surrounding this little slice of urban nirvana.

...before going back to the hustle and bustle surrounding this little slice of urban nirvana.

Until next time.Daniel Boan/INSIDER

Find out more about the Lush Spa here.

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